Formalities

Admission

Our receptionists are on hand to help you with administrative formalities, provide you with any information you may require and guide you and your visitors. To make your stay as easy as possible, we recommend that you bring all the documents relating to your hospitalisation.

To compile your administrative file for admission to the clinic, you will need to provide us with :

• your up-to-date "carte Vitale" or your certificate of entitlement to health insurance for all third-party payment.

• a deposit cheque for 500 euros for an inpatient stay or 100 euros for an outpatient stay, which will be requested when you open a telephone credit, receive a TV remote control and pay the fixed hospital charge. This cheque will be returned to you once your discharge file has been completed.

• any cover provided by your mutual insurance company (to be sent by e-mail to accueil.evry@almaviva-sante.com), which will cover the cost of a single room, daily rates and, in some cases, additional fees for certain insurance companies and mutual insurance companies.

• If you are in possession of a prescription (illnesses reimbursed at 100%), please bring a sticker with you.

• the name and contact detailsof a trusted support person to be contacted if necessary.

To compile your administrative file on the day of your anaesthetic consultation, please bring along :

• the admission form issued by your surgeon's assistant.

• Your certificate of entitlement to Social Security cover, together with your Vitale card and proof of identity (family record book for children).

• in the event of an accident at work (AT), universal health cover (CMU) or state medical aid (AME), provide the specific certificates.

• If you have supplementary insurance or a mutual insurance company, ask them to cover the scheduled operation (the clinic's administration can take care of this), as some supplementary insurances cover certain costs (in whole or in part) and reimburse certain supplements directly through third-party payment, saving you from having to pay certain expenses, including :

-the fixed daily rate and the P.A.T. (participation assuré transitoire) ;
- any co-payment for minor surgical procedures;
- the supplement for a private room ;
- as well as the additional fees charged by certain sector II practitioners.

Beneficiaries of maternity insurance and article 115 are exempt from the fixed daily rate and the P.A.T.

To compile your medical file, if you already have certain documents, bring :

• Your latest X-rays
• Your blood group card
• Your most recent medical examinations (X-rays, laboratory results, electrocardiograms, etc.)
• A letter from your GP
• Your prescriptions
• Health record (for children)

Fees

Consultation fees

Additional fees for consultations are displayed in the consultation halls. If the fees are higher than the standard rates, they may be reimbursed by your mutual insurance company, depending on your policy.

Hospital fees

For sector I practitioners, fees are fully covered by social security.

For sector II practitioners, fees are free. This means that procedures are reimbursed by Social Security on the basis of the conventional tariff, but not the supplement.

Additional fees for surgical procedures will be indicated to you by your practitioner during the consultation prior to your operation and will be the subject of an estimate signed by you. Some mutual insurance companies will cover the extra fees, while others will ask you to pay them when you leave the hospital and will reimburse you in full or in part at a later date.

Some mutual insurance companies can provide you with cover before you are admitted, in which case you will not have to pay anything on the day you are discharged. It is therefore advisable to make a request to your mutual insurance company as soon as you have booked your operation.